Rico, Pfitzer, Pires and Associates
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Testimonials | Rico, Pfitzer, Pires & Associates of Gustine California

Testimonials

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Rico, Pfitzer, Pires, and Associates Insurance Agency strives and achieves excellence in insurance coverage as well as customer service.  Trusted, thorough, quick to respond, with superior follow up, our agent, Leroy Rocha (and his office) is an agent with the highest level of integrity.  Without any hesitation, if you are looking for the best agency/agent … More

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Trudy R.

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When we first moved all of our business insurance needs from our previous broker to RPP, I was a bit hesitant because I was comfortable with the broker we had used and felt it was as good as it could be. Was I ever wrong? EVERY member of RPP has not only made me feel … More

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Stacy O.

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Rico Pfitzer Pires and Associates have been my Insurance Agent for more than 10 Years. I have found them to be very responsive to my needs and would highly recommend them to any company looking for a reliable insurance agent.

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Scott L.

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I wanted to take a second to thank RICO and especially Tammy Gray for the amazing support offered to our company. Tammy continually goes above and beyond when working for us. Her responses to emails are quick and always give detailed information. Along with detailed information, she is always willing to walk me through the … More

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Sarah B.

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The Macklin Family (Richard & Annette) has been with Rico, Pfitzer, Pires for over 15 years.  We have always been treated with excellent service.  In the last few years we have had to deal with an auto accident (not our fault) and a fire at our rental property.  Melissa Hubble and Amy (Sanchez) Spaulding were … More

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Richard & Annette M.

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Mercury was outstanding! We got everything taken care of in a very timely manner and a rental car for a couple days to boot! I got my car back last night–couldn’t be happier! Thank you for checking in! Everyone really was great!

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Nicole R.

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I have the utmost respect and pleasure of working with Marni Edwards. Her services have been spectacular and I would recommend her and her services to everyone I know. Thank you for taking such good care of me and my company.

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Nicole L.

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I have been a client of Rico Pfitzer Pires & Associates for over 3 years and there are not enough words in the English dictionary to describe the outstanding service I am receiving! They are my one stop shop for all my personal & business insurance needs; the curb side services; (In the past 3 … More

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Nicole E.

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Marni Edwards has been taking care of my insurance needs (both auto and home) for some time now. I have a number of collector cars and am consistently going through car changes. Marni has always been quick to respond to my needs and made sure that my coverage’s were exactly what I needed and when … More

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Michael H.

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Melissa Hubble, our Claims Agent at Rico, Pfitzer, Pires and Associates Insurance Agency provides a superb customer service experience we cannot get elsewhere. She makes the customer feel valued and not like just a number, she will find immediate resolution to their complaint or finds another means of creating a satisfactory solution. When I do … More

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Melissa F.

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We cannot say enough about the quality of service we receive from Rico Pfitzer Pires and Associates Insurance Agency. The Agency is extremely knowledgeable in all phases of Insurance from Workers Compensation laws and regulations to Commercial Package and Umbrella policies. In today’s environment of automated, large scale insurance agencies, it is refreshing to be … More

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Martin R.

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Claudia (Figueroa) was an absolute godsend.  When I first spoke with her, her confidence in being able to fix my situation was such a comfort to me.  I don’t know if it was what she said or how she said it, but I didn’t have any doubts after that first conversation.   I truly believe … More

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Maggie R.

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We have been clients of Rico, Pfitzer, Pires and Associates for four years. We have both home and auto insurance with them and during that time we have been extremely satisfied. Our agent Jaime Williams has always provided the best possible service and always in a very timely and helpful manner. She is dedicated to … More

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Lorraine F.

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I am fortunate to have found an insurance agency that understands teamwork.  Rico, Pfitzer, Pires has covered all of my insurance needs for many years and they work as a team.  Once I was stuck on the side of the freeway and having some difficulty with my Rescue coverage.  I called in to my agent … More

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Kim S.

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I am fortunate to have found an insurance agency that understands teamwork.  Rico, Pfitzer, Pires has covered all of my insurance needs for many years and they work as a team.  Once I was stuck on the side of the freeway and having some difficulty with my Rescue coverage.  I called in to my agent … More

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Kim S.

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Working with Jaime is always an enjoyable experience! Not only is Jaime knowledgeable in all aspects of the insurance business, but she is courteous – exhibiting supreme customer service skills.  Jaime is continually working to get the best price for my car and renter’s insurance, and I trust her completely.  I would recommend Jaime, and … More

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Karl K.

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Nothing but great things to say about the staff at Rico Pfitzer Pires and Associates. Each person I have had contact with is friendly, helpful, but most important of all, extremely knowledgeable about any insurance issue. They are always there to assist their clients.”

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Julie W.

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Fortunately, in all these years we have only had to use our insurance on 2 occasions. In both occasions, (once on the house and once on a car) we were treated very well. My calls were returned, my questions answered and problems solved. This is the type of service we expect and this is the … More

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Josh M.

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