Melissa Hubble, our Claims Agent at Rico, Pfitzer, Pires and Associates Insurance Agency provides a superb customer service experience we cannot get elsewhere.
She makes the customer feel valued and not like just a number, she will find immediate resolution to their complaint or finds another means of creating a satisfactory solution.
When I do have a question I do not have to wait for days or weeks for a response, she is very swift in returning my phone call or emails. She always provides the best possible customer service.
With all of these choices out there, I am confident we made the right choice! We moved all of our auto and home policies as a satisfied customer. I continue to purchase from Melissa, and will continue to tell my friends and family how wonderful your company is.